cannockred
Active member
Hi Shabba,
All retailers are responsible for the merchandise they sell. They cant hide behind ' Ok i will send it back to the manufacturers to see what they say'. All retailers have a duty of care as mentioned above.
Say you buy a white label package from tesco, who made it, could be anyone of several. All retailers, especially food retailers, should be able to demonstrate due diligence. Say for instance you buy some fresh meat from a butcher, the butcher should be able to show that the meat was delivered at the correct temperature, stored at the correct temperature and displayed for an appropriate time.
If the meat was left outside for whatever reason, it is not the suppliers fault and the covering paperwork will show the 'lifecycle' of the product.
Always take the item back to where it was purchased. I work in the food industry, from a catering point of view, and the paperwork is staggering :-(
All retailers are responsible for the merchandise they sell. They cant hide behind ' Ok i will send it back to the manufacturers to see what they say'. All retailers have a duty of care as mentioned above.
Say you buy a white label package from tesco, who made it, could be anyone of several. All retailers, especially food retailers, should be able to demonstrate due diligence. Say for instance you buy some fresh meat from a butcher, the butcher should be able to show that the meat was delivered at the correct temperature, stored at the correct temperature and displayed for an appropriate time.
If the meat was left outside for whatever reason, it is not the suppliers fault and the covering paperwork will show the 'lifecycle' of the product.
Always take the item back to where it was purchased. I work in the food industry, from a catering point of view, and the paperwork is staggering :-(