I haven't had that particular issue, however on the two occasions that I have needed to email iFollow, I did get a proper response and the issues were sorted out (much to my surprise, I must add), so I would imagine they would sort this out for you.I won a free pass from the sky bet Efl app last week and got the code on Thursday afternoon. Once the Oldham game was called off early on Friday I couldn’t use it, and it’s now showing as invalid for the Newport game as codes are only valid for the next league fixture. With hindsight I should have redeemed it earlier and kept it for the new date.
I have emailed to explain and ask for another code, has anyone else had this issue?