John William
Well-known Exeweb poster
Says a "small number" of priority group members were unable to get tickets and they'll be undertaking a "full review" of ticketing policy and arrangements.
Not much consolation to those affected, of course, but in the short time available and given the level of demand I guess some disappointment was inevitable.
That said, and with the benefit of hindsight (though I and others did say last week this was a recipe for problems), IMHO allowing us all to buy as many tickets as we are in PGs, at the same time as bringing in 1,000+ new Trust members, was bound to lead to the chaos experienced.
I hope it's worth it in the long term.