Dilemma Part Deux....

[Brinty IFA]

Customer has big mortgage that he needs to remortgage. The company that we are looking to remortgage to changes the rate tomrrow. This will cost him close to £100 per week. The application needs to be keyed on tonight - by 9 p.m.

Do I:

a) Do the application. Have a happy customer and sleep well having done the right thing.

b) Go to the City Match.



Disclaimer: Just in case there are any prsopective (or existing) customers reading this. It's a no-brainer for me and I'll have to make do with text updates. Just wondered what the rest of you would do.

 

[Ellisthegreek]

Quit wasting time on here and do the application NOW thus, hopefully completing it in time for the match

 

[angelic upstart]

If the client is at an age where they could forget I.E. Under 5 or over 75. I'd say B. If not, I'd say B.

How old am I?

Trente une n'est pas?

 

[Oli]

For me it would depend on how important the client is.

 

[LOG]

For me it would depend on how important the client is.

Three words...treating customers fairly*

*which can be twisted in whatever way you want to suit your needs

 

[information_ministry]

Delegate FFS

i_m

 

[Herschel]

Do neither.

Go to bed and crack one off instead.

You'll feel much better for it.

 

[fred binneys head]

Most worrying is why Herschel had to edit - which vulgar euphamism did you start with?

 

[Herschel]

None.

I forgot to add the "you'll feel much better for it"

 

[Oli]

Three words...treating customers fairly*

*which can be twisted in whatever way you want to suit your needs

Oh absolutely, but then they should have come to see you earlier.