If you get a full refund this year you want a discount on next years ?To make up for not being able to go for some of this season
Well another week has passed and still no updates on this matter. Not good for a club that prides itself on its relationship with its fans.With the announcement from the Government yesterday updating the latest recommendations for COVID-19 epidemic I am pondering what will the situation hold for people who purchased season tickets? I think a lot of people accepted the idea of iFollow and the e-programme as a form of compensation in the short-term but now we are talking about nearly 2/3rds of the season behind closed doors should the Club going to look at this again.
I realise that the Club is going to come under enormous financial pressure during this crisis but I also know a lot of season-ticket holders are facing hardship at this time and for some the outlay is significant. I would imagine a lot of people would have thought twice if they new the possible longevity of the COVID-19 situation and now with the government talking about another six months before crowds are allowed back I would suggest many would have thought long and hard about renewing.
Some will say it isn't the Clubs fault but many people are struggling.
I realise this situation is unprecedented but in view of the latest Government regulations/recommendations I just think it would be wise for the Club to come out with a statement regarding this - and potentially a PR coup if handled correctly.
I'm also disappointed by the silence. My sense is that the club view iFollow passes as a replacement for missed matches. The argument is not too dis-similar to universities who are charging full price to students to learn online.Well another week has passed and still no updates on this matter. Not good for a club that prides itself on its relationship with its fans.