Martin is right in that the club does not know, or can not see the future.
What the club does know is whether it views iFollow pass redemptions as a substitute. It knows this now and it should clearly say if this is its thinking.
It is not hard.
Is a refund an option for those who want one?
Answer a) yes or b) no
If the answer is "a" -. is the refund amount calculated by how many iFollow passes or shirt offers you have accepted or are these offered as goodwill?
Everyone then knows the score and can make choices based...